In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), users are informed of the following details:
- Holder: Prosystem Aqua Europe S.L.
- Registered Office: Carretera del aeropuerto km. 5, C.P. 14005, Córdoba, Spain.
- CIF: B14909865
- Contact Phone: 606 340 052 / 957 414 910
- Email: info@prosystemaqua.com
Access to and use of this website imply acceptance of the conditions established in this Legal Notice. By accessing the site, the user expressly and unreservedly accepts these conditions and the applicable regulations.
Jurisdiction and Applicable Law
Any disputes arising from the use of this website or its services shall be subject to Spanish law and the Courts and Tribunals of Córdoba, Andalusia.
In accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), we inform users about the management of their personal data:
1. Data Controller:
- Name: Prosystem Aqua Europe S.L.
- Address: Carretera del aeropuerto km. 5, C.P. 14005, Córdoba, Spain.
- Email: info@prosystemaqua.com
2. Personal data collected: Name, email, phone number, and any other data provided through the contact form or email.
3. Purpose of processing:
- Managing inquiries and information requests.
- Sending commercial communications with prior consent.
- Compliance with legal obligations.
4. User rights:
- Access, rectification, deletion, opposition, and limitation of data processing.
- Users may exercise their rights by contacting info@prosystemaqua.com.
Personal data will only be retained for the necessary time to fulfill the stated purposes and legal obligations.
1. Purpose
These terms regulate access to and use of the website of Prosystem Aqua Europe S.L. by users.
2. General conditions of use
- Users agree to use the website in accordance with current legislation and not to engage in illegal activities.
- The company reserves the right to modify content, prices, and conditions without prior notice.
3. Intellectual property
All content on this website (texts, images, logos, source code) is the property of Prosystem Aqua Europe S.L. and is protected under Spanish and European copyright and intellectual property laws.
4. Limitation of liability
Prosystem Aqua Europe S.L. is not responsible for any damages resulting from the use of the website or the temporary unavailability of the service.
5. Applicable Law and Jurisdiction
These terms are governed by Spanish law, and any disputes shall be subject to the Courts and Tribunals of Córdoba, Spain.
We aim to ensure our customers' satisfaction. Below are the conditions of our return policy:
1. Return period
- Customers have 14 calendar days from the receipt of the product to request a return, in accordance with Law 3/2014.
2. Return conditions
- The product must be in its original condition, unused, and with its packaging intact.
- Returns of personalized products will not be accepted, except in cases of manufacturing defects.
3. Return process
- The customer must contact our customer service at info@prosystemaqua.com, stating the reason and providing evidence if the product is defective.
- We will provide instructions for shipping the product.
- Once received and verified, we will proceed with the refund or replacement.
4. Return costs
- If the product has a manufacturing defect or there was a shipping error, Prosystem Aqua Europe S.L. will cover the return costs.
- If the return is due to the customer’s decision, the shipping costs will be borne by the customer.
For more information about our return policy, contact us at info@prosystemaqua.com.